WABB

Learn exactly how to use each feature of Wabb

Wabb Features

Learn now how to import your contacts to Wabb

How to Import Contacts to Wabb

Learn how to download a report from your Audience tab

How to Download Audience Reports from Wabb

See how the User Card works and how to view the internal data of the user

Getting to Know the New User Card

Learn how to create and use Segments in WABB to streamline your contact management. Save time, target the right audience, and enhance engagement with personalized broadcasts and live chat filtering.…

What is Segment and how to use this feature?

Learn how to filter your contacts in the Audience tab of Wabb

New Audience Filters

Audience

Learn how mass broadcasts work and how to create them in Wabb

How Mass Broadcasts Work in Wabb

What Are Broadcast Drafts

Learn how to schedule your broadcast in Wabb for a specific date and time

How to Schedule a Broadcast

How to set-up Opt-Out feature in WABB

Broadcast

Learn how campaigns work and how to create them on Wabb

How to Identify the Source of a Contact Using CAMPAIGNS

Learn how to create and manage your campaigns in Wabb

How to Create a Campaign in Wabb

Learn now how to export a report of your campaigns from Wabb

How to Export a Campaign Report from Wabb

Campaigns

Everything you need to know about Wabb Live Chat in a single article

Overview of Wabb Live Chat

Learn how Wabb's assignment system works and how to manage support.

How Conversation Assignment Works

See how to identify open and completed conversations in Wabb Live Chat

Support Status: Open and Closed

See how to identify read and unread conversations in Live Chat

How to Identify Read and Unread Conversations

Learn how to filter your chats in Wabb Live Chat

How to Use the Live Chat Filter

Get to know the user card in Live Chat and learn how to use it

All About the New User Card

Learn how to pause and resume contact automation in Wabb Live Chat

How to Pause and Resume Contact Automation

Learn how to manually send flows to contacts via Live Chat

How to Send a Flow Directly in Live Chat

Learn how to create and activate quick replies in Wabb Live Chat

How to Use Fast Replies

Learn how to continue automation for contacts who did not proceed in the conversation flow

How to Continue a Flow That Stopped Midway in Wabb

Live Chat

Learn how to create and configure your keywords in Wabb

How to Create Keyword Groups in Wabb

See what sequences are used for and how to create them in Wabb

How to Create Sequences in Wabb

Learn the purpose of sequences and how to create them on Wabb

How to Revolutionize Your Communication Using SEQUENCES

Automation

Automate WhatsApp with WABB webhooks by seamlessly connecting with different platforms enabling real-time messaging without manual effort.

How to Use Webhook Feature

Send Data from WABB using Dynamic Integration Block

How to Connect Shopify with WABB

WABB integration with Google Sheet

Integrate WABB with over 7,000 pre-built apps using Zapier

WABB integration with Zapier

WABB integration with Make

WABB integration with Pabbly Connect

Guide to integrate Razorpay with WABB for payment links and confirmations.

WABB integration with Razorpay

Set up WooCommerce webhooks to automate messages via WABB.

WABB integration with WooCommerce

Learn how to integrate WABB with external systems to fully automate your chatflows.

Webhooks & Integrations

Understand everything about conversation flows in a single article

Overview of Conversation Flows

Learn how to create your flows and organize them into folders in Wabb

How to Create and Organize Your Flows in Wabb

See how the Basic Default Flows work and how to set them up in Wabb

Basic Default Flows in Wabb

How to Test a Flow in Wabb

Learn to identify and view your companies on Wabb

How to View Your Companies

Conversation Flows

Learn how to manage your custom fields in Wabb

How to Manage User Fields in Wabb

How to Add New Companies

How to Manage Tags in Wabb

Activate two-factor authentication by adding an extra layer of security to your account

How to Activate Google Authenticator for Your Wabb Account

Learn how to create support departments in Wabb

How to Create Departments in Wabb

How to Invite Your Team to Wabb

See how to delete all your contacts from the Wabb audience

How to Delete All Contacts in Wabb

Learn how to edit your company details in Wabb

Editing Your Company Data in Wabb

See how to implement Round Robin Support System in WABB

Implement Round Robin Support System using Group Team Members Feature

Bring your website or external users to your WhatsApp.

How to use Widget feature

Settings

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Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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